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HEINEKEN BEVERAGES BOTSWANA HEINEKEN NATIONAL CONSUMER PROMOTION RULES
- 1. Introduction
- 1.1. This promotional competition is organised by HEINEKEN Beverages Botswana Ltd ("the Promoter").
- 1.2. The promotional competition is open to permanent residents and citizens of Botswana, aged 18 years and above except any employee, director, member, partner, agent or consultant or any person directly or indirectly, who controls or is controlled by the Promoter and/or immediate family members of any employee, director, member, partner, agent or consultant of or person indirectly or directly in control or controlled by the Promoter, its advertising agencies, advisers, dealers, suppliers and/or associated companies, and/or a participant who has won a prize through a promotional competition run by the Promoter at least nine months prior to the announcement of the winner of the Prizes ("Disqualified Persons").
- 1.3. By entering the promotional competition, all participants and winners agree to be bound by these rules which will be interpreted by the Promoter, whose decision regarding any dispute will be final and binding. Upon approval from Gambling Authority the Promoter reserves the right to amend, modify, postpone, suspend, or cancel this competition. In such cases, the participants will be notified.
- 2. Duration and how to enter
- 2.1. The promotional competition commences on 28 September 2026 and ends on 31 December 2026, both days inclusive. Entries received after the closing date will not be taken into consideration.
- 2.2. Three participants, each with one accompanying guest (a "plus-one") will have the opportunity to win an exclusive Heineken City Experience in Johannesburg, South Africa ("Prize 1"), which includes return premium economy flights from Botswana, two nights' accommodation at a 4-star hotel, meals and selected Heineken portfolio beverages, a rooftop dining experience, a guided bar crawl at selected Heineken-branded flagship outlets, an urban city discovery tour, and a curated music and nightlife experience. Participants must have a valid passport, that is valid for at least three months after the scheduled departure date. The trip is expected to take place at the end of February 2027, subject to availability and logistical requirements. Attendance on the scheduled travel dates is mandatory for all Prize 1 winners and their accompanying guests. No alternative travel dates, cash alternative, compensation, or substitute travel arrangements will be offered to winners who are unable to travel on the scheduled dates. The total prize pool value of Prize 1 is BWP 150,000.00. In addition, three participants may each win one iPhone 18 handset, valued at BWP 35,000.00 per handset ("Prize 2"). The total prize pool value of Prize 2 is BWP 105,000.00. Winners of Prize 1 shall not be eligible to win Prize 2, and each participant may win only one prize under this Promotion. Prize 2 is a separate prize and will be awarded to different participants. Prize 1 and Prize 2 are herein collectively referred to as the "Prizes".
- 2.3. To be eligible for the Prizes, participants must purchase any 6 pack of any HeinekenĀ® Original, Silver or Zero 330ml NRB or 500ml can from any participating store, scan the QR code (which will redirect to a WhatsApp link) on the POS provided and follow the prompts to enter the competition. Participants may enter the competition multiple times to increase their chance of winning however each entrant can only win once. Only one entry is permitted per valid till slip, multiple entries using the same slip will not be accepted.
- 2.4. Winners will be selected through random digital draws conducted using Easy Dash, a software platform that includes a built-in draw tool. The draws will be conducted from all eligible entries received during the promotional period. All valid entries submitted via WhatsApp will be securely captured and stored in a digital database. At each scheduled draw, winners will be randomly selected in the presence of an external auditor and notified via phone call, email, or WhatsApp. Prizes draw will occur on these dates; 30 October 2026, 27 November 2026 and 07 January 2027 (2 winners on each date, Prize 1 and Prize 2). All the draws will take place at Heineken Beverages Botswana Head Office starting at 11:00Hrs. The decision is final, and no correspondence will be entered. The prizes are non-transferrable and cannot be exchanged for cash.
- 2.5. Once each winner has been contacted, they will be given a letter to confirm that they are the winners of the Prize on the letter there will be given details of location, date and time of collection of the Prize.
- 2.6. Winners will need to provide their proof of identity to verify that they meet the age requirements specified (18 years of age and above).
- 2.7. If the potential winners for the Prize 2 do not claim their Prize within 90 days of notification and all reasonable efforts to contact the winners have been exhausted, the potential winners will be deemed to have rejected Prize 2, and it shall revert back to the Promoter upon the approval of Gambling Authority. A redraw may be conducted, subject to the approval of the Gambling Authority, once all reasonable efforts undertaken to contact the selected winner have been documented, submitted to, and approved by the Gambling Authority.
- 2.8. If the potential winners for Prize 1 fail to confirm acceptance of Prize 1 and provide all required travel documentation for themselves and their accompanying guest by 31 January 2027, and all reasonable efforts to contact the winners have been exhausted, the potential winners will be deemed to have rejected Prize 1, and it shall revert back to the Promoter upon the approval of Gambling Authority. A redraw may be conducted, subject to the approval of the Gambling Authority, once all reasonable efforts undertaken to contact the selected winner have been documented, submitted to, and approved by the Gambling Authority.
- 2.9. Winners accept that the Promoter, may, at its own discretion publicise the names of the winners. Winners grant permission for the Promoter to use their names and photographs in any advertising and promotional material for this promotional competition. Winners may ask that their names be removed or refuse to take part in any publicity. Participants and Winners will not receive any payment for taking part in the promotional competition or taking part in any media format related to it. All and any materials, including publicity materials will be the sole property of the Promoter.
- 2.10. All participants and the winners, as the case may be, indemnify the Promoter, its advertising agencies, advisers, nominated agents, suppliers, its affiliates and/or associated companies against any and all claims of any nature whatsoever arising out of and/or from their participation in any way howsoever in this promotional competition (including, as a result of any act or omission, whether as a result of negligence, misrepresentation, misconduct or otherwise on the part of the Promoter) and/or use of the Prizes.
- 3. Social media platforms
- 3.1. If social platforms are used for this promotional competition, it is hereby declared that the promotional competition is in no way sponsored, endorsed, or administered by, or associated with WhatsApp, Facebook, Instagram or any other social media platform that may be used to promote the competition. Participants acknowledge that they are providing information to the Promoter and its agents only and not to WhatsApp, Facebook, Instagram, or any other social media platform.
- 3.2. Where applicable, all participants in this promotional competition release WhatsApp, Facebook, Instagram, and all other social media platforms of all liabilities for and claims arising out of or in connection, including any damage you may suffer with this promotional competition and these terms and conditions.
- 4. Dispute resolution
- 4.1. The Promoter's decision is final, and binding and no correspondence will be entered into if any dispute arises in relation to the interpretation of the competition rules. However, any party may use other dispute resolution channels provided for by Gambling Authority or other law.
- 4.2. This clause is separate and divisible from the rest of these rules and stays effective even if this promotional competition ends or if the rules are invalid.
- 5. Personal Information
- 5.1. The participant understands and agrees, the Promoter must collect and process personal information about the participant to conduct this promotional competition. This processing may include publication.
- 5.2. By entering this promotional competition, the participant consent to the processing of his/her personal information.
- 5.3. The Promoter may further process personal information about the participant for purposes of marketing the Promoter's goods directly to the participant, in this instance the participant may opt out of receiving marketing communication, which option will be made available in all marketing communications.
- 5.4. Should the participant be a winner of the competition; the participant agrees that Promoter may publicise the details of winner. Such details include the limited personal information for this purpose and to the extent permissible in law.
- 6. General Rules
- 6.1. By taking part in this promotional competition, participants agree that they will not hold the Promoter liable for any losses, harm, damages, injury, claims, or actions related to this promotional competition. The Promoter is not liable for any failure of any technical element relating to this promotional competition that may result in an entry not being submitted.
- 6.2. Force majeure. No party will be responsible for any breach of this agreement caused by circumstances beyond its control.
- 6.3. These rules, including the duration of this promotional competition, can only be reasonably changed (or superseded) by the Promoter in a written revision to these rules posted on the competition website or any other potential official competition communication methods the Promoter uses to reach a majority of potential participants upon the approval of Gambling Authority.
- 6.4. Botswana laws govern this promotional competition.
- 6.5. If the Promoter needs to, because of legislative or regulatory reasons, the Promoter may terminate this promotional competition immediately and without notice upon the approval of Gambling Authority. If this happens participants will be notified, and they will not have any claim against the Promoter.
- 6.6. A copy of the competition rules is available on request from the store manager and at Heineken Beverages Botswana, from marketing personnel to be contacted on Tel: 3974806.
- 6.7. The fairness of the draw will be determined by an independent auditing firm, Tyche consulting Pty Ltd.
Annexure A
Draft Data Protection Clause (Botswana Competition Terms)
- Data Protection and Privacy
- 1.1. By entering this competition, participants acknowledge and agree that Heineken Beverages (Botswana) (Pty) Ltd ("the Promoter") may collect, process, and store their personal data for the purposes of administering the competition, verifying eligibility, and delivering prizes.
- 1.2. The Promoter undertakes to process all personal data in accordance with the Botswana Data Protection Act 18 of 2024, which requires that personal data be processed lawfully, fairly, and transparently, and only for specified and legitimate purposes.
- 1.3. Participants' personal data will be retained only for as long as necessary to fulfil the competition's objectives and will be securely deleted thereafter, unless required by law or regulatory obligations.
- 1.4. Participants have the right to:
- - Access their personal data held by the Promoter;
- - Request correction or deletion of inaccurate or outdated data;
- - Object to the processing of their data for direct marketing purposes;
- - Lodge a complaint with the Data Protection Commissioner of Botswana.
- 1.5. The Promoter may share personal data with third-party service providers strictly for operational purposes related to the competition. Any such sharing will be governed by appropriate data protection safeguards.
- 1.6. The Promoter adheres to the Heineken Beverages Data Privacy Policy, which outlines global standards for data handling, cross-border transfers, and individual rights. This policy is available at: Heineken-Beverages-Privacy-Policy-050623.pdf .
- 1.7. By participating, entrants consent to the processing of their personal data as described above.