Terms and conditions

Frequently asked questions

How will I know if I have won?

If you are successfully drawn out as one of our winners or runners up, our agency will be in touch with you within 5 days of the draw date using the contact details you entered with.

Can I enter more than once?

You will be limited to 2 entries per day during the promotion period.

Can I enter without a code?

No, each entry is made using a unique code obtained from the scratch card issued in participating pubs and bars.

Can I use the same code more than once

No, each code allows one entry only.

What happens if I lose my entry card before I enter it onto the website?

Unfortunately we cannot accept responsibility for lost entry cards, but provided the promotion has not ended in your local bar you will be able to obtain a new entry card on your next visit by buying a Heineken.

What is the prize?

The first prize is a trip for 2 on the Heineken Champions Voyage, a 3 day event where you will attend a screening of the UEFA Champions League Final. There are also runner up prizes of pairs of tickets to a UEFA Champions League Quarter Final tie in the UK.

Can I change the prize to something else?

No, sorry the prizes are as published on the promotion materials.

Can I give my prize to someone else if I win?

Unfortunately not, as stated in the terms and conditions of the promotion the prizes are not transferable, if you are unable to attend will be obliged to draw another winner.

When is the Heineken Champions Voyage?

The trip will take place 25th to 27th May 2018.

When are the UEFA Champions League Quarter Finals?

Ties are scheduled for 3rd, 4th, 10th and 11th April 2018.

Can I choose which Quarter Final match I attend?

Unfortunately not, tickets will be allocated once the Quarter Final ties have been published, with tickets only available for the UK based legs. At the time the promotion commenced it is not known which British teams will progress to the Quarter Finals.

Do the prizes include travel and hospitality?

The Heineken Champions Voyage will be all-inclusive throughout the 3 days (including flights from a UK airport and transfers abroad). However the UK based UEFA Champions League Quarter Final tickets will be ticket only, no travel or further subsistence will be provided.

Will there be any restriction on who I take as my guest?

As a drinks business all our prizes are only available to persons aged 18 and over, including guests of winners. Dress code is smart casual.

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